Privacy Policy
1. Information We Collect
Velaré may collect personal information including name, email address, phone number, delivery details, recipient details, account information, and subscription-related details when customers create an account, place an order, or subscribe to a plan.
2. How We Use Information
- To create, manage, and fulfill bouquet orders and subscription services
- To contact customers regarding orders, subscriptions, account activity, and service updates
- To process payments through authorized payment providers
- To improve website performance, operations, and customer experience
3. Payment Information
Velaré does not store full payment card details on its own servers. Payments are processed through authorized third-party payment providers and payment gateways.
4. Sharing of Information
Velaré may share necessary customer information only with payment providers, delivery partners, technical service providers, and operational partners where required to process payments, fulfill orders, operate subscriptions, and maintain the service.
5. Data Security
Velaré takes reasonable technical and organizational measures to protect customer information against unauthorized access, misuse, disclosure, alteration, or destruction.
6. Customer Rights
Customers may request correction of inaccurate personal information or request deletion where legally and operationally possible by contacting support@velare.ge. Certain information may be retained where necessary for payment records, legal compliance, dispute handling, or service operations.
7. Contact
For privacy-related questions, contact: support@velare.ge
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